Our interactive User Management Module enables you to create a multi-tiered hierarchy of users. Privileges can be set for different levels of users to allow access to specific tailor made screens, reports and specific content. There is no limit to the number of users on the platform and every permission level is set and maintained directly by the administrator.
Serving both the business and the customer, the CRM abilities of the platform have been automated to allow varying levels and frequencies of contact initiated by the Administrator.
Contact with your customers is at the click of your mouse via whichever media they prefer – simply set the rules for contact and the system will do the rest.
This includes a powerful search tool for your own database with automatic and instantaneous updating of customer records according to most recent contact and contact history.
The CRM module is both customer facing and back office managed, the two sides of your business seamlessly integrated with the eLending platform.
Creating and personalising your “shop window” to your customers is a key function of the eLending Platform. Our fully customisable solution allows you to create a dynamic and fully branded website with huge functionality to manage existing clients and help recruit new customers.
Loan approval in as little as three clicks means that Customers have the easiest journey when applying for their loan and can track its progress from application through to completion in a customer-friendly environment complete with your own company branding. We adapt our core consumer facing website template to match your brand identity and imagery.
We understand that a key recruiter for your business is ion Affiliate lead generation. This low cost, high impact strategy is catered for by the eLending Platform with numerous tools to maximise the potential from your existing clients set against rules of communication that you decide and which can be customised for each individual customer.
This module is a key function of the Peer to Peer lending product and enables you to keep investors abreast of the investments they make. With easy to understand, up-to-the-minute graphical information and reports, it’s a useful tool to keep on top of Peer to Peer lending and investment activity and allows automated fund withdrawal and reinvestment on an ongoing basis with specific login for these users.
The advanced functionality of the eLending Platform allows inbound and outbound communication via SMS. Existing customers can even apply for new loan products via their mobile phone text with no additional forms or information required.
As a traditional communication media, some customers will always choose to make contact by telephone. Your call centre staff can have access to customer records and process loan applications directly into the e-Lending platform and give real-time updated information to new and existing customers.
The eLending Platform can be accessed via a bespoke mobile web app that is fully branded with your own brand information and created with mobile devices and smaller screen real estate in mind.
The API module is the key to interacting with the outside world via the eLending Platform.
We have built secured REST APIs to communicate with your customers to generate, buy or sell your leads and well as allowing the easy importing and exporting of customer accounts and records.
We understand the need for you to be able to communicate via many different methods with your customers, investors, borrowers, stakeholders and every other part of your lending business.
The eLending Platform allows to you communicate to whomever you choose by whatever means you choose - post, email, phone or SMS. The platform has been created to make your communication methods simpler and more effective with real time reporting and access to records, conversations, contact and dealings at the touch of a button.
A fundamental part of the e-Lending platform, the system allows decisions to be made and delivered to customers and investors in real time.
We have integrated with key third party credit agencies which allows you to score and approve or decline the application in just a few seconds.
Credit decision rules based on customer credit report, bank details and affordability with no specialist IT knowledge to set and edit the rules of engagement with a customer.
The eLending platform can intuitively allow the offering of alternative products to unsuccessful applicants before final rejection.
This module allows you attach documents to the account and send them via whichever means specified to your customers and investors. Forms are easily exported into key office products direct from the eLending Platform and allow instantaneous communication with your key partners.
This module allows you to view data, create reports and map your business dynamically and in real time. Charts and graphs can be easily created according to your needs and frequency and you can easily export and circulate these reports to 3rd parties.
Simple profit and loss, balance sheet and cash flow projections are a few clicks away.
Business automation is a fundamental key to success, and the eLending Platform automates the payment and collection process according to the rules you set.
This is the core to the eLending Platform. It supports and augments all the other modules and key.
It is the primary engine in helping you to configure your products and setting your own business rules. Developed by a team of leading experts, the core of the eLending Platform is both customisable and scalable to your business and will provide you with a tailor made bespoke offering that allows the effective communication with your customers.