Serving both the business and the customer, the CRM abilities of the platform have been automated to allow varying levels and frequencies of contact initiated by the Administrator.
Contact with your customers is at the click of your mouse via whichever media they prefer – simply set the rules for contact and the system will do the rest.
This includes a powerful search tool for your own database with automatic and instantaneous updating of customer records according to most recent contact and contact history.
The CRM module is both customer facing and back office managed, the two sides of your business seamlessly integrated with the eLending platform.